Last Updated: 21 August 2026
These Terms & Conditions / Terms of Use (“Terms”) govern your access to and use of the Propdin website, software, applications, CRM, brand microsites, property listing tools, AI-powered features, marketing tools, integrations and related services (collectively, the “Services”) provided by Propdin Tech LLP (“Propdin”, “we”, “us or”our”).
By accessing, registering for, purchasing or using any Propdin Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you should not use the Services.
Propdin is a technology platform designed to help real-estate businesses and professionals manage property information, leads, marketing, channel partners, digital microsites and business workflows.
Propdin is a technology service provider and does not itself act as:
unless expressly agreed otherwise in writing.
By using the Services, you confirm that:
If you are using Propdin on behalf of a company, LLP, partnership, developer, brokerage, agency or other organisation, you represent that you have authority to bind that organisation to these Terms.
Propdin Services are primarily intended for businesses, real-estate professionals, developers, brokers, agents, channel partners and related organisations.
You must provide accurate registration information and maintain accurate account information.
Propdin reserves the right to refuse or restrict access where required by law or where we reasonably believe that an account is being used improperly.
Certain Services require an account.
You are responsible for:
You are responsible for activities conducted through your account unless you have promptly notified Propdin of unauthorised use.
Propdin may offer free, trial and paid subscription plans.
Different plans may provide different:
Propdin may modify or introduce plans from time to time.
Any material change affecting an existing paid subscription will be communicated through appropriate channels.
Where Propdin provides a free plan or trial:
Free plans are provided without any guarantee of uninterrupted availability.
Paid Services are subject to the fees displayed at the time of purchase or subscription.
Payments may be processed through third-party payment gateways.
By purchasing a paid Service, you authorise the applicable payment provider to process the transaction.
Unless otherwise expressly stated:
Where a subscription is configured for automatic renewal, the subscription may renew according to the applicable billing cycle unless cancelled in accordance with the applicable cancellation procedure.
You are responsible for maintaining valid payment information.
You may cancel your subscription in accordance with the cancellation mechanism provided by Propdin.
Cancellation may take effect at the end of the applicable paid subscription period unless otherwise specified.
Unless otherwise stated or required by applicable law, cancellation does not automatically entitle you to a refund for an unused portion of a subscription.
Propdin may suspend, restrict or terminate an account or Service where reasonably necessary, including if:
Where reasonably practicable, Propdin may provide notice before suspension.
Immediate suspension may occur where necessary to protect security, users, systems or legal interests.
Propdin provides technology for creating, managing and publishing property listings.
Propdin does not independently verify every property listing.
Customers are solely responsible for ensuring that property information submitted or published through Propdin is:
This includes, without limitation:
Propdin does not guarantee the accuracy or authenticity of information supplied by customers or third parties.
Customers are solely responsible for complying with applicable real-estate laws and regulations.
Where applicable, customers are responsible for compliance with:
Propdin’s provision of a technology feature does not constitute legal or regulatory advice.
Information entered into the Propdin CRM by a customer remains subject to the customer’s rights and obligations concerning that information.
Propdin does not claim ownership of a customer’s business leads merely because those leads are stored or processed through the Propdin platform.
However, Propdin may process such information as necessary to:
Customers are responsible for ensuring that they have lawful authority to collect, store and process lead information.
As between Propdin and the customer, the customer retains ownership of information and content submitted by the customer into the Services, subject to Propdin’s rights necessary to operate the Services.
You grant Propdin a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit, process and otherwise use customer-provided content solely as reasonably necessary to:
This licence does not transfer ownership of your underlying content to Propdin.
Propdin may provide functionality intended to restrict certain information to authorised users.
Customers are responsible for:
Customers should not upload confidential information unless they understand the applicable risks and have authority to do so.
Propdin will use reasonable security measures but cannot guarantee absolute confidentiality or security.
Propdin may provide AI-powered features that generate or modify:
AI-generated content may contain errors, omissions, inaccuracies, unintended similarities or inappropriate statements.
Customers are solely responsible for reviewing AI-generated content before publication or use.
You must not use AI-generated content in a manner that:
Propdin does not guarantee that AI-generated content is accurate, unique, legally compliant or suitable for a particular purpose.
You should not submit confidential information, passwords, financial credentials, identity documents or unnecessary sensitive personal data into AI features.
You represent that you have the necessary rights and authority to submit information processed through Propdin’s AI features.
Where third-party AI APIs are used, processing may also be subject to the applicable provider’s terms and policies.
Customers may upload photographs, videos, logos, floor plans, brochures and other materials.
You represent that you have the necessary rights, licences and permissions to use such content.
You must not upload content that:
Propdin may remove or restrict content where reasonably necessary to comply with law, protect the platform or respond to a valid complaint.
Propdin may provide integrations with third-party platforms, property portals, advertising services, communication platforms and other applications.
Such integrations may include transferring or synchronising:
Customers acknowledge that:
Propdin is not responsible for the independent acts or omissions of third-party platforms.
Where Propdin provides or integrates WhatsApp or other communication functionality, customers are responsible for complying with the applicable rules and policies of the relevant communication provider.
Customers must ensure that they have the necessary permission or lawful basis to contact individuals.
Customers must not use Propdin to send:
Third-party messaging providers may independently suspend or restrict accounts.
You must not use Propdin’s CRM to:
Propdin may suspend accounts where misuse is detected or reasonably suspected.
You must not:
The Propdin platform, including its software, design, interface, trademarks, branding, logos, workflows, documentation, code, architecture and proprietary technology, is owned by or licensed to Propdin Tech LLP.
Except for the limited rights expressly granted under these Terms, no rights are transferred to you.
You may not copy, modify, reproduce, distribute, sell, lease, sublicense or commercially exploit Propdin’s proprietary technology without written permission.
You retain ownership of content you upload to Propdin.
You are responsible for ensuring that your content is lawful and does not infringe third-party rights.
You grant Propdin the rights reasonably necessary to host, process, display, transmit and otherwise operate your content through the Services.
If you provide suggestions, recommendations, ideas or feedback regarding Propdin, you agree that Propdin may use such feedback without restriction or compensation, provided that doing so does not disclose your confidential information.
Propdin will use reasonable efforts to maintain the availability of the Services.
However, the Services may occasionally be unavailable due to:
Propdin does not guarantee uninterrupted or error-free availability.
Propdin may maintain backups as part of normal infrastructure and security practices.
However, customers should maintain their own appropriate copies of critical business information.
Propdin does not guarantee that every item of customer data can be restored following every technical failure or incident.
Propdin provides technology tools intended to support business operations.
Propdin does not guarantee:
Business results depend on numerous factors outside Propdin’s control.
Propdin may depend upon third-party infrastructure and services.
These may include:
Propdin is not responsible for downtime, policy changes, API changes, data loss or other issues caused by an independent third-party service.
Payment transactions may be processed by third-party payment providers.
Propdin does not control the payment provider’s systems.
Issues relating specifically to payment processing may also be subject to the payment provider’s terms, policies and dispute procedures.
All applicable taxes, including GST or other statutory charges, may be payable in addition to subscription fees unless expressly stated otherwise.
Customers are responsible for providing accurate billing information.
Refund eligibility will depend on the applicable subscription plan, offer and refund policy communicated at the time of purchase.
Unless expressly stated otherwise or required by applicable law, subscription fees are non-refundable once the applicable subscription period has commenced.
Nothing in these Terms limits any mandatory consumer or statutory rights that cannot lawfully be excluded.
To the maximum extent permitted by applicable law, Propdin Tech LLP shall not be liable for indirect, incidental, special, consequential or punitive damages, including loss of:
arising from or relating to the use or inability to use the Services.
To the maximum extent permitted by applicable law, Propdin’s aggregate liability arising from a customer’s use of the Services shall not exceed the fees actually paid by that customer to Propdin for the relevant Services during the twelve (12) months immediately preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
To the maximum extent permitted by law, you agree to indemnify and hold harmless Propdin Tech LLP, its partners, employees, officers, representatives and service providers from claims, losses, liabilities, damages, costs and expenses arising from:
Each party may receive confidential information belonging to the other party.
The receiving party shall use reasonable care to protect confidential information and shall not disclose it except:
Your use of Propdin is also governed by our Privacy Policy.
The Privacy Policy explains how Propdin collects, processes, stores and protects personal data.
Propdin may modify, improve, replace or discontinue features from time to time.
Where a material change substantially affects a paid Service, Propdin will use reasonable efforts to provide appropriate notice.
We may update these Terms from time to time.
The updated version will be published on the Propdin website with a revised “Last Updated” date.
Your continued use of the Services after the updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.
Propdin shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including:
These Terms shall be governed by the laws of India.
Subject to applicable law, courts having jurisdiction over Propdin Tech LLP’s registered office shall have jurisdiction over disputes arising from these Terms.
The parties shall attempt to resolve disputes through good-faith discussions before commencing formal proceedings, where reasonably practicable.
Nothing in this clause prevents a party from seeking urgent legal or injunctive relief where necessary.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue to remain in effect.
The invalid provision shall be interpreted or replaced to the extent necessary to make it legally enforceable while preserving its intended commercial purpose as far as possible.
Failure by Propdin to enforce any provision of these Terms shall not constitute a waiver of that provision or of Propdin’s right to enforce it in the future.
These Terms, together with the applicable Privacy Policy, subscription terms, order forms and other agreements expressly incorporated by reference, constitute the agreement between you and Propdin regarding the Services.
Registered Office:
I-732, Ansals Palam Vihar,
Gurgaon – 122017, Haryana, India
Email: hello@propdin.com
Privacy & Grievance Contact: Managing Director
Website: https://propdin.com/
